The Vic Casino Review

The Vic Casino is the online site of The Victoria Casino, one of the internationally renowned Grosvenor Group of casinos based in the heart of London. Since opening in the swinging sixties, The Grosvenor Victoria Casino - affectionately known as The Vic - has been the place to play for casino lovers and those looking for a thrilling night out. Owned and operated by The Rank Group, the site launched in 2021 and offers players a wide range of casino games to play. The Vic Casino is a real bricks and mortar casino and is part of the Grosvenor Casino group which is now offering the chance for players to play at the venue virtually online. The Vic Casino is a platform that exudes with the perfect blend of sophistication, excitement and incredible game play, adding to the quality of the wide range of casino games. The site is set with a midnight blue and gold colour scheme which is more than pleasing to the eye. The full range of live casino games that you would find at the land based casino are available along with hundreds more of the best online slots to choose from the comfort of home or on the go with the mobile casino site. You can also choose to play The Club Venue Games from the options in the menu and play the same slots found in the Venue, providers including Microgaming, through to NetEnt and Play'N Go, the top slot studios are represented with a good range of jackpot slots to play as well.

Software Providers

The Vic Casino prides itself on its diverse range of games from all the top developers, including Eyecon, IGT (WagerWorks), Microgaming, SG Gaming, WMS (Williams Interactive), Daub Games, NetEnt, Play’n GO and Realistic Games, Novomatic, Bally Technologies, NetEnt, and DaGaCube are just some of the excellent industry leading gaming providers in the The Vic Casino game portfolio. All these different gaming providers have their own original touch to their games, meaning there can surely be something to suits anyone’s needs. This online casino comes pretty close to having it all, as they offer slots, table, scratch card, live casino, and roulette games.

Live Casino Games

No matter what you like to play in a online live casino, The Vic Casino will have you covered with more than 60 different live casino tables available to play. Each and every title at The Vic Casino comes from Evolution, which is the foremost supplier of quality live casino games in the industry. Tons of exciting variants of table games can be played, such as Peek Baccarat, Speed Roulette and Lightning Blackjack. At the Vic Casino there is also a range of roulette games in a variety of languages, such as Live Hindi Roulette, Live Arabic Roulette, Live Dansk Roulette, and Live Svensk Roulette. What’s more, they’ve got a roulette game that comes to you directly from their London venue – play Live Victoria Roulette to feel like you’re really at The Vic itself from anywhere! You can also play live game shows like Monopoly, Football Studio, and Deal or No Deal. Each of the games will be showcased in an HD stream and is supported by highly experienced dealers.

RNG Casino Games

If you want a break from the live casino, then the traditional video versions of popular roulette and blackjack are available. There is a good mix of different roulette and blackjack variants to try. Some of the ones that stand out in particular include Blazing 7’s Roulette and Hi-Lo Blackjack. Lots of options for various versions of the popular table game of roulette, including games for all staking levels and variations on a theme. You wont have a live dealer, but if you want one there are a range you can choose from on the live roulette tables. There are also some regular baccarat and casino poker options also there for you to play. If you enjoy video poker, there are the likes of Jacks or Better available to play. Finally, you’ll also get access to a few different arcade and scratch card titles. 

Casino Slot Games

Although the number of slot games on offer at The Vic Casino isn’t huge in comparison with some of the other casino sites, there is nevertheless plenty of variety. You can enjoy a good mix of casino slot games at The Vic Casino, with casino slot games in all categories featuring a large and varied selection of Megaways slots (including exisiting popular titles that have been adapted to incorporate the mechanic) and progressive jackpot slot games, including Must Drop games. The games are by a mix of major studios, like NetEnt, Blueprint Gaming, Microgaming and Play’n GO, and from emerging independant developers such as ReelPlay, All41 Studios, Alchemy Gaming, Foxium, Gameburger Studios, Triple Edge Studios and Golden Rock Studios. This means you can enjoy a good mix of new release casino slot games, as well as classic titles, such as Avalon, Fluffy Favourites, Gonzo’s Quest and Starburst.

Customer Support

Any reputable company ought to know that customer satisfaction is key to running a successful business. Since The Vic Casino is part of the Grosvenor Group of casino’s it's no wonder that their customer service team is one of the fastest and most efficient in the industry. Live chat representatives are available to answer any inquiries you may have. Additionally, you can give them a call at their toll-free UK number, send them an e-mail, or even write to them. With so many ways to contact The Vic Casino, everyone can rest assured that their problems will be solved. The Vic Casino has one of the best customer support teams available to address all the queries and concerns of it’s users. The live chat feature gives users a chance to chat live with the representative and resolve their complaints instantly. There is also a comprehensive faq’s help centre which covers almost all of the questions you may need to ask.

Know Your Customer (KYC)

All players must provide the necessary documents to request a withdrawal from The Vic Casino. The documents can include anything that proves a player’s identity, address, and payment method ownership. These can be copies of your ID, passport, utility bill, or other documents the casino asks for. To avoid any withdrawal issues, the operator advises players to complete the document upload as soon as possible, preferably right after opening an account at The Vic Casino. Also, make sure to provide clear and authentic copies, as the casino may refuse and cancel your withdrawal if you don’t follow the KYC procedure to the letter.

Licensing And Security

The Vic Casino is currently licensed by the United Kingdom Gambling Commission and the Gibraltar Gambling Commission, two of the most respected regulators in the world. The games provided at The Vic Casino all follow the strictest licensing requirements and are subject to extensive testing and verification for fairness. The Vic Casino also uses a industry standard encryption technology to guarantee that all personnel and financial information remains 100% secure and confidential.

Responsible Gambling

The Vic Casino responsible gambling page is found in the footer of the website and has a number of different sections. This includes information about GamStop, advice on how people can identify potential problems, and how they can seek help. The operator offers a good range of account tools that allow users to control their gambling. Deposit limits can be set for a daily, weekly, or monthly cap, with these options being mentioned when registering. You can also choose to take a break from The Vic Casino for a period of between 24 hours and six weeks. A reality check can be activated which gives you a reminder of your playing time every 30 minutes. You also have the ability to completely self-exclude yourself from using The Vic Casino for an extended period of time.

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